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Warranty

Limited Life-Time Warranty

Warranty Statement with Buhous

Thank you for choosing Buhous for your customized drapes and curtains. We take pride in delivering high-quality products, and we stand behind the craftsmanship and materials used in our creations and would like you to have a hassle-free experience with us.

This warranty statement outlines the terms and conditions of our warranty coverage to ensure your satisfaction and peace of mind.

Warranty Coverage:

1.1. We warrant that our customized drapes and curtains will be free from defects in materials and workmanship.

Warranty Claims:

2.1. To initiate a warranty claim, please contact our customer service department at  contact@buhous.com

2.2. Proof of purchase, such as an order confirmation or receipt, will be required to process your warranty claim.

2.3. Our team will assess the claim and may request additional information or visual evidence, such as photographs, to evaluate the issue.

Warranty Exclusions:

3.1. The warranty does not cover normal wear and tear or damage caused by improper handling, installation, or misuse.

3.2. Damage resulting from accidents, alterations, improper cleaning methods, or exposure to harsh environmental conditions is not covered.

3.3. Any modifications or alterations made to the product without our prior written approval will void the warranty.

3.4 This warranty is extended to the original purchaser only and is non-transferable.

Warranty Remedies:

4.1. If a manufacturing defect is confirmed, we will, at our discretion, either repair or replace the defective product

How to Request Services:

Kindly reach out to us at contact@buhous.com. In your email, please provide details about your inquiry and attach photos of the defective item.

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